Claims Guidance

Why Documentation Matters

Proper documentation is essential for future reparations, restitution, and compensation claims. Whether you have lost your home, property, livelihood, or personal belongings, the evidence you gather now will play a critical role in ensuring your rights are protected.

What to Document

Below is a list of the most important items to record and preserve:

• Photographs and Videos: Capture all visible damage from multiple angles.
• Ownership Documents: Deeds, titles, rental agreements, receipts, invoices.
• Financial Records: Proof of purchase, repair estimates, bank statements.
• Witness Statements: Written or recorded statements from neighbors or local officials.
• Official Reports: Police, military, or emergency service documentation.
• Medical Records: If injuries or health impacts occurred.

How to Document Losses

Follow these steps to ensure your documentation is complete and usable:

1. Record the date and location of the incident.
2. Photograph everything before moving or repairing anything.
3. Store digital copies in multiple locations (cloud + USB drive).
4. Collect statements from witnesses or neighbors.
5. Keep receipts for temporary repairs or emergency expenses.
6. Organize documents into categories: property, personal items, financial, etc.

Downloadable Resources

• Documenting Losses: A Practical Guide (PDF)
• Property Loss Reporting Form (PDF)

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